Tuesday, November 29, 2011
Blog Warning
Monday, November 28, 2011
Thanksgiving
Thursday, October 13, 2011
Training
I've attended training several times on several subjects. Old dog, new tricks? Not a problem here. Give me paper; I will pee. See? I even attended college for four years of training. When I graduated, they gave me a ceremony and a sheet of paper.
Until now.
That's right. Yesterday's retail training was created for a pee army of one: me. I show up; human resources shows me a room, a computer, and a set of headphones. This is how I trained to serve customers.
"To serve customers! It's a cookbook!"
Ok, not really, but at least that makes sense. Ask any farm-raised kid, you don't want to get too familiar with your meal. You get friendly, and they get harder to kill. That’s what one on one computer training is good for.
Now I'm not disparaging my new employer or even suggesting they create a cannibal line of human byproducts. As far as retail folk go, I like my employer. I shopped with them before I worked for them. There's just something weird about learning customer service alone.
"Please press 1 for 'hello,' 2 for 'may I help you,' and 3 for sleep behind the fixtures."
Thursday, October 6, 2011
The Interview
I attended my big retail reunion. Everybody was there. Scampering manager, paper shuffling human resources lady and computer savvy assistant.
“…but it wasn't a dream! It was a place! And you - and you - and you - and you were there.”
"Are you nervous?" asked my queen, before I left, as I stared into the mirror.
"No," I assured her, cinching my tie with a really cool dimple just under the Windsor knot. My hands were steady, my mind was sure. Sure that I didn’t need to worry about a retail interview. I could show up dead and know equal excitement.
Still, once I’m in the car and down the road, the coffee in my veins offered more concerns than mindless zombism. I jittered with antici…………pation . It wasn’t an “I won’t get the job” jitter--okay, it was exactly that, but for different reasons than you might think. The coffee tapped Morse code reasonable factoids on a left brain node, reminding me that interviewers are anything but constants. This sent my right brain into a scenario free-fall. What if I interviewed with some twenty-something lackey, as familiar with the interview process as Zsa Zsa Gabor was familiar with Motel 6?
Left brain analysis followed:
Q: What's worse than landing a retail job?
Now both brain sides are spiraling into chaos. I speed past my turn-off. Great, now I might be late. Nothing makes a better interview first opinion.
It’s funny. Once I walk in the door, it's like I never left: cosmetics on the bottom floor, home store on the top.
"Where are the elevators?"
That’s not me. That's a customer asking me. Yeah, apparently I look like I belong here. My ego raises my right arm, pointing to the elevator alcove to the back of the building. “It’s over there ma’am.”
He did his job though. Its 11, I'm on time for my interview.
"They're running late, someone will be with you shortly. Have a seat."
"Thanks." I take one.
So does Lidia, the 11:30 and Bonnie, the 12:00. The good news is that there are two more seats, should the interviewers current activities run later than 1:00. The HR woman mentions that department managers are conducting the interviews.
Wednesday, October 5, 2011
The Job of Humility
"You act like you already have it," my queen says.
"That's because I do," I reply.
That's right, after two-and-a-half years of "freelance work" (pronounced "unemployment") I've got a job interview I know I'll nail. How do I know the job is mine? Because I don't want it.
In all my blog-long days, I've aimed my little pointer at a wall-poster portraying a writer as seen page 1543 of Webster’s New World Dictionary and said, “That’s me.”
“Rob I thought I asked you to keep your pointer private in public.”
In public or private, I’m a writer. I’ve soul searched, career searched and word searched. Paid or unpaid, a writer, that’s who I am.
That's why tomorrow's seasonal retail sales associate interview transfuses my vein’s blood to bile. Trust me. There’ll be no writing there. It’s all smiles and serving the whims of a less than adoring public.
“Do you have this same muffler in a microfiber teal?”
“Well, it’s called ‘the great grey wooly.’ I’m gonna say no.”
“Why don’t you check anyway?”
Ready to serve…
"I hate retail!” so went my post-collegiate cry, followed by the words, “I will never return!” Notice the audacious pride in my voice. That's how you know I really said it. The mark of a true writer is his proclamations of pure melodrama.
“I’m wounded to the soul!”
“uhm, suck it up honey, it’s called a hangnail.”
“My lifeblood…spills…out…”
“Yeah, I’ll catch that in this great grey wooly thing you brought home.”
So if we move the self-pity train back down the tracks to six months ago, we’ll see my queen and I talking about work: why she does it, and why I don’t. Words are tossed in the air, “writer,” “underappreciated,” “freeloader,” and the like. This is where I walk off in a huff. Right after she suggests I take a “nametag” gig.
"Retail is like saying, 'I failed.'" I say. Unemployed or not, I am not a failure. Once again I proclaim to never see my name punch-stamped and glued to a plastic logo-broach again—ever—never-ever.
“…and I’m here to tell you, that’s a mighty long time.”
So here I am, at the end of a mighty long time feeling mighty disgruntled.
I mean, what the heck? I spent twelve years of my life in retail. I did everything from sales, to stock, to manager. It's why I went to college. Then there's the four years to earn a bachelor's degree, the ten years in another career, and all the lines in-between scrawling out my after school special story. Why the hell would I return to retail?
Because apparently God wants me to.
Yes. For anyone who's read my life, there shouldn't be any confusion: Where God leads, I follow. Usually I follow feet first while my hands claw for finger-holds in the where-I-wanted-to-go tundra.
In the past two years I've clutched for regular work. I'm a writer. Employers need writers, why don't they need me? Their lacking has been my disheartening. In the time I've known the Pirate Queen, she's landed two jobs while I can’t stick one.
That hasn’t stopped me from trying. I've applied for jobs as copywriter, web writer, and even Hallmark writer and still have only gotten one callback.
Roses are red
Violets are blue
You need a job
But we don’t want you.
Happy Unemployment!
Hallmark
And yet (and this is an even more important and yet) writing may be who I am, it may even be who I'm called to be, but it's not feeding my family. My queen makes good money, and it's enough to survive, but it's not enough to pay for one wedding, four tires and uncounted emergencies. We need Rob to get paid.
I've been doing some reading to counter my writing. I read a book on facing giants, like David faced Goliath. At this moment, a job is a big giant staring me down, daring me to work.
One of the chapters in the David book dealt with humility. It talked about looking down on others in lesser standing. Sort of a reverse giant deal. You know, suddenly I’m the giant, and some lesser retail idiot is the—yeah, anyway I don't do that, but I do look at some work being more worthy my time than others. I am, after all, a writer, and writers don't do retail.
But out of work writers do what they have to. I thought of what I could do. I can't get a job, so now what? I remembered the book I was reading. I remembered retail. I remembered humility.
So I said a prayer. I reminded God how much I hated retail, how much I hated working weekends and holidays, and I reminded him how little I could actually make and that I'd need suits. I told him that I would give him my cry, and let him decide.
I applied for Christmas seasonal work, and spent the rest of the day in mourning. By Wednesday God gave me my answer. I'd been invited for an interview.
Now it's my turn to keep up my end. Tomorrow I swallow my pride, and I give the interview that gives me the job. Right now, this is about humility.